Privacy Policy

Your access to, and use of, the Site is subject to Konvoy’s Terms of Use. Konvoy has created this Privacy Policy to explain what information we gather from you when you visit the Site, how we may use this information, and the security approaches we use to protect your information. This Privacy Policy is incorporated and made part of Konvoy's Terms of Use.

By using the Site, you consent to the collection and use of your information by Konvoy in accordance with this Privacy Policy. If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

  1. What information do we collect?We collect different types of information from you when you visit the Site, Startups and Investors are a part of the Konvoy Konvoy, submit an application to enroll in the Konvoy Konvoy, otherwise apply to enroll in a Konvoy affiliated program or offering, or when you respond to communication such as e­mail, or otherwise participate in another Site feature.
  • •We automatically collect non­-personally identifiable technical information such as IP addresses and session identifiers.
  • • When registering for Konvoy or submitting an application to enroll in the Konvoy Konvoy or other programs or offerings, we may ask you for certain personally identifiable information such as your name, e­mail address, mailing address, phone number, or other such information.
  • • Additionally, when registering for the Konvoy Konvoy or submitting an application to enroll in Konvoy or other programs or offerings, we may ask you for general, non-­personally identifiable information about your business, such as information that relates to the funding you have received to date, the particular skills that you have, the sectors in which you are active, and general types of products, services, or relationships that your business provides or needs or that you would be otherwise interested in hearing about. When answering questions about certain aspects of your business, we ask you to answer such questions without disclosing any specific confidential or proprietary information. You do not have to provide information for many of the questions asked in the registration or application process.
  • • Like many websites, we also use "cookies" to enhance your experience and gather information about visitors and visits to the Site. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
  • • If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page, or you can contact us at general@konvoy.co
  • • If you choose to use our referral service to tell a contact about a blog post, we will ask you for your contact’s name and email address. We will automatically send your contact a one-time email inviting him or her to visit the blog. Konvoy stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
  1. How do we use your information?We may use the information we collect from you when you register, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:

•We use non-­personally identifiable technical information collected by the Site to analyze trends, to administer the Site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and activity on the Site.
•We use the information you provide when you Join the Konvoy to contact you about Konvoy programs or offerings, to aggregate for statistical analysis (such as the information presented on for Konvoy Insights), to share with our third party sponsors, program affiliates, or other third parties that we feel may be appropriate business relationships, and to administer promotions, surveys, or other Site features.
• We use the information you provide when submitting an application to enroll in the Konvoy Konvoy or other programs or offerings to communicate with you, to evaluate your application, to determine whether you meet criteria for enrollment, and to determine what programs and offerings we should offer. We may also share the information you provide with our third party sponsors, program affiliates, or other third parties that we may feel would be appropriate business relationships.
• We use cookies to personalize your Site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• We use Social Media Features and Widgets such as the Twitter and LinkedIn interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. The privacy statement of the company providing it governs your interactions with these Features.

  1. Do we disclose the information we collect to outside parties?

We generally do not disclose your personally identifiable information to outside parties except: (a) if we provide you with advance notice, (b) to evaluate you for enrollment in the Konvoy Network or for you to be considered in other programs or offerings, or (c) to provide your information to third party sponsors, program affiliates, investors, or other third parties that we feel may be appropriate business relationships. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our Site or conducting our business. In each instance we disclose your personally identifiable information to outside parties, we will use commercially reasonable efforts to enter into an agreement protecting your personal information in a manner consistent with this Privacy Policy. Non­-personally identifiable information submitted during registration or in connection with any program application process may be freely shared with third parties that work with Konvoy to evaluate your application for the specific program for which you applied, to provide our sponsors with information about the types and nature of companies that apply to our programs, and with other third parties that we feel may be appropriate business relationships. In the event that we sell our company, or otherwise transfer any assets of our company, we may provide your information to the purchaser so that you may continue the relationship or business with us and our programs and offerings. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety. If you have any questions or comments about the way your information is shared, please contact general@konvoy.co.

  1. Correction/Updating Personal Information

You can correct or update any information you provide when you Join the Konvoy Network or apply to the Konvoy Academy by updating the associated application through the process provided on the Site. If you feel there is an important error in your personally identifiable information, please contact us by electronic­ mail at general@konvoy.co

  1. Do we use "Cookies"?

Yes. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the website or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help you remember your login information. Cookies are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved functionality. We also use cookies to help us compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future. We may contract with third-­party service providers to assist us in better understanding our Site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome, Safari, Mozilla Firefox or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your Site experience more efficient and some of our services will not function properly. 

a. Google Analytics. We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

b. Google RemarketingOur websites use Google’s remarketing technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on the websites of the Google partner network. Likewise users that are similar to the visitors of our websites can be addressed. The advertising will be displayed using cookies. These are small text files saved on the user’s computer. The information generated by the cookie about the website use will be transmitted to and stored on servers in the United States by Google. In the event that the IP address is transferred, it will be reduced by the last 3 digits. Using cookies, the user behavior on a website can be analyzed and subsequently utilized to provide targeted product recommendations and advertising based on the user’s interests.
If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google by visiting the website: https://www.google.com/settings/ads/. Alternatively, users can deactivate the use of cookies by third party providers by visiting the Network Advertising Initiative’s deactivation website (http://www.networkadvertising.org/choices/).
Please note that Google has its own data protection policy which is independent of our own. We assume no responsibility or liability for their policies and procedures. Please read Google’s privacy policy before using our websites (https://www.google.com/intl/en/policies/privacy/).

c. Facebook Conversion Tracking Pixel. With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes. Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians.
Please click here if you would like to revoke your permission: 
https://www.facebook.com/ads/website_custom_audiences/. 

d. Twitter Conversion Tracking. We use the Conversion Tracking service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”). This tracking records if a user of our website clicks on a link posted by Twitter. In this way, both we and Twitter can see if a registration has taken place. The identity of the user remains anonymous. In addition, we use Twitter’s Tailored Audiences service. This enables us to appeal to our website’s users with targeted advertisements. To do this, Twitter uses a code snippet (tag) which we have integrated into our website. No personal data are collected during this process. Tailored Audiences is also used to create lookalike targeting lists.
You can find more information about Twitter’s privacy policy in their data privacy statement (https://twitter.com/privacy?lang=en). You can adjust your privacy settings for tailored advertisements at this link: https://support.twitter.com/articles/20170405-your-privacy-controls-for-tailored-ads Twitter also supports “Do Not Track” (DNT). If you have activated this option in your browser, Twitter will not receive any browser-related information (browser cookie ID) from web partners in order to tailor their advertisements to you. 

  1. Safeguarding Your Personal Information

Konvoy follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use such personal information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems. 

  1. Privacy and Third Party Links

This Privacy Policy applies solely to information collected by our Site, www.konvoy.co, investor.konvoy.co, and startup.konvoy.co. In an attempt to provide you with increased value, we may include third party links on our Site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these linked sites (including if a specific link does not work). 

  1. Questions and Feedback

We welcome your questions, comments, and concerns about the Site. Please send us any and all feedback pertaining to the Site to general@konvoy.co

  1. Your Delaware Privacy Rights

Under Delaware’s “Delaware Online Privacy and Protection Act (“DOPPA”)" law, Delaware residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2018 will receive information regarding 2017 sharing activities). To obtain this information from Konvoy please send an email message to general@konvoy.co with "Request for Delaware Privacy Information" on the subject line and in the body of your message. We will provide the requested information to you at your e­mail address in response. Not all information sharing is covered by the "DOPPA" requirements and only information on covered sharing will be included in our response.

  1. European Union

The Site is available globally and certain of our sponsors or affiliate organizations may operate globally. Therefore, when knowingly using or disclosing personal information transferred from the European Union, we abide by the Safe Harbor Principles as set forth by the U.S. Department of Commerce, use standard contract clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards, or obtain your consent.

We reserve the right to change or update our policies from time to time. Please check our Privacy Policy periodically for such changes.

Contacting Us

How can I contact you?

You may reach us by contacting our support team via email or you may write to us at our most current address. Please see our contact us page for current information.

Phone

630-777-1462

Address

919 North Market Street
Suite 425
Wilmington, Delaware 19801